Wednesday, February 07, 2007

Thanks 'Fred'

With the death of my 360, and it's subsequent resurrection in a new body, I've had some issues with re-enabling Jayne's pac-man addiction. Since I technically have new console, and since the games are DRM'ed she's no longer able to play them.

Now in all fairness to 'Fred', he was very helpful getting this issue resolved (or at least moved up the chain), but I couldn't understand his explanation of why I wasn't losing any rights when I overwrite the games on my system with a fresh download on a new account. And I asked for his name, so that I could call back later when I could verify my rights had been lost (John, his supervisor nicely explained how I wasn't losing any rights in a way that I at least bought). When he told me his name was 'Fred' I laughed and told him that if he didn't want to tell me his real name than I couldn't do much about it.

He took me calling him a liar better that I would expect someone honest to take it.

No comments: